Frequently Asked Questions

Click 'Register Your School' on our homepage and complete the setup form. You'll receive admin access immediately and can begin inviting teachers and creating grades/classes. Our setup wizard guides you through the initial configuration including grade names, subjects, and school settings.

Full school oversight including: student enrollment management, teacher assignments, class creation, grade customization, parent communication tools, progress reporting, analytics across all grades and subjects, standards implementation, comprehensive reporting, supply list management, report card generation, and payment/tuition management with Stripe integration.

Go to School → Teachers and use 'Invite Teacher'. Send them the invitation link, and they'll have access to their assigned classes immediately. You can assign/reassign classes, set permissions, and view teacher activity from your admin dashboard.

Absolutely! In School Settings → Grade Names, choose from patterns like 'Kita Aleph/Bet', 'Grade 1/2', or 'First/Second Grade'. You can apply one pattern to all grades or customize individually. The system supports both boys and girls divisions with co-ed options.

Your admin dashboard shows real-time analytics across all classes. Use the Reports section to generate progress reports by student, class, grade, or school-wide. Export data for board meetings or compliance requirements. View attendance trends, behavior statistics, and academic progress.

Chinuch App uses enterprise-grade security with role-based access control. Admins can set granular permissions for teachers, parents, and students. Data is encrypted in transit and at rest. The system is FERPA and COPPA compliant, with full audit logging of all access.

Yes! The Payment Management feature includes Stripe integration for secure payment processing. You can set up tuition plans, send invoices, track payments, enable auto-pay, and generate financial reports. Parents can view and pay balances directly from their portal.

Go to School Settings → Behavior to configure your school's behavior model. You can create custom point categories, set up school-wide mivtzas (campaigns), choose from worldwide behavior models, and configure how teachers award points. Students and parents can view progress through their portals.

Log in to your teacher portal and click the 'Classes' tab. You'll see all your assigned classes with current enrollment. Click any class to view detailed student profiles, progress, attendance, and management tools.

Go to your class and click 'Attendance'. Use the quick one-click marking system to record present, absent, or late status for each student. The system supports bus tracking, late arrival logging, and automatic parent notifications. View attendance reports and patterns from the calendar view.

In your class view, click 'Behavior' to access the points system. Award or deduct points based on your school's behavior model. You can view charts showing student progress, participate in school-wide mivtzas, and generate printable behavior reports for parents.

Use the Assessment Builder to create tests linked to curriculum standards. Support for multiple question types including multiple choice, short answer, and essay. Students can take assessments online with auto-save. View results, provide feedback, and track standards coverage.

Create Milim banks with Hebrew vocabulary words and Shorashim (roots). Students can practice with interactive flashcards and games. The Hebrew text-to-speech feature helps with pronunciation and spelling practice. Track which words each student has mastered.

All core Jewish studies (Chumash, Navi, Gemara, Mishna, Tefillah, Kriah, Halacha) plus general studies. The platform includes built-in Torah learning standards with Parsha-based tracking, Perek/Pasuk references, and Rashi integration. You can also access worldwide standards databases or create custom standards.

Use the Communication feature for direct messaging with parents, class-wide announcements, and image sharing. Parents receive notifications and can respond directly. You can also send school announcements and schedule parent-teacher conferences through the PTA booking system.

Go to your class and click 'Report Cards'. Enter grades and comments for each student based on your school's template. The system supports term management, PDF generation, and direct delivery to parents through their portal.

Yes! The AI Curriculum Generator helps create complete lesson packages based on standards. It can suggest activities, generate assessments, and help align your teaching with learning objectives. Access it from the Lesson Planning section.

You'll receive an invitation link from your school. Click it to create your parent account and automatically link to your children. Your dashboard shows real-time progress for all your kids in one place, including grades, attendance, behavior points, and teacher messages.

View your child's progress in all subjects, recent assessments, teacher notes, attendance records, behavior points, upcoming assignments, standards progress, vocabulary mastery, and grades. You can also see which Torah learning standards they're working on and their growth over time.

Your dashboard shows attendance records including present, absent, and late arrivals. You'll receive automatic notifications when your child is marked absent or late. View monthly calendars and attendance patterns to track trends.

The Behavior section shows your child's current point balance, recent awards, and progress charts. You can see which behaviors earned points and track participation in school-wide mivtzas. Celebrate achievements together!

Each child's profile has a communication section where you can message teachers directly, read class announcements, and view shared photos. Use the PTA Booking feature to schedule parent-teacher conferences at available times.

When report cards are published, you'll receive a notification. View them directly in the app or download as PDF. Access all historical report cards from your child's profile under the Report Cards section.

View class supply lists with totals calculated across multiple children. The Payment section shows your tuition balance, payment history, and allows you to make payments or set up auto-pay through our secure Stripe integration.

The PTO Sign-Up section shows available events and volunteer opportunities. Browse options, sign up with one click, and manage your commitments. Events automatically appear in your calendar with reminders.

Absolutely. View current assignments, due dates, and submission status. Many assignments include resources and instructions to help you support your child's learning at home.

Your teacher or school will give you a login link. Click it to access your student dashboard where you can see your classes, assignments, progress, games, and connect with your teachers.

Your dashboard shows all current assignments organized by subject. Click on any assignment to see instructions, due dates, and submit your work when required.

Go to the Games section to practice your Milim (vocabulary words). Play flashcard games, spelling practice with audio, matching games, and more. Your progress is saved so teachers can see how you're doing!

When your teacher assigns an assessment, it will appear in your Assessments section. Click to start, answer the questions, and your work saves automatically. You can see your results and teacher feedback after grading.

Your dashboard shows your behavior point balance and recent awards. See charts of your progress, achievement badges you've earned, and goals you're working toward. Participate in school mivtzas to earn extra points!

Your progress page shows how you're doing in each subject with easy-to-understand charts. You can see which skills you've mastered, your vocabulary progress, and what you're still working on.

Each class page has a way to message your teacher directly. You can ask questions about assignments, request help, or schedule time to meet with them.

Ask your teacher or school administrator to help you reset your access. They can send you a new login link or help you remember your login details.

Standards are learning objectives organized by subject. Chinuch App includes comprehensive Torah learning standards for Chumash (Parsha-based with Perek/Pasuk references), Gemara (Masechet/Daf tracking), Navi, and more. Teachers can track which standards each student has mastered and identify gaps in coverage.

Schools can share their standards with the global Chinuch community. Import proven standards from other schools, contribute your own, and access best practices. This helps schools implement consistent, high-quality curriculum frameworks.

Create multiple choice, short answer, essay, and matching questions. Link questions to specific standards for coverage tracking. Students take assessments online with real-time saving. Teachers can add notes, references, and provide detailed feedback.

Schools define behavior categories (middos, classroom participation, homework, etc.). Teachers award points throughout the day. The system supports school-wide mivtzas (campaigns), printable charts, multiple display modes, and student/parent visibility. Access worldwide behavior models from other schools.

Direct messaging between any users, class-wide chat rooms, school announcements, image sharing with student photo tags, read receipts, and message history. Role-based permissions ensure appropriate access levels.

The vocabulary feature includes Hebrew audio pronunciation for spelling practice. Students hear words spoken correctly and can practice writing them. Multiple accent options are available for different pronunciation traditions.

Generate reports by student, class, grade, or school-wide. Options include progress reports, attendance summaries, behavior charts, standards coverage, and custom reports. Export to PDF or spreadsheet formats.

Yes! Chinuch App uses enterprise-grade security including SSL/TLS encryption for all data in transit, database encryption at rest, secure cloud hosting with regular backups, and strict access controls. We're designed to meet FERPA and COPPA requirements for educational data privacy.

Chinuch App works on all modern browsers (Chrome, Firefox, Safari, Edge) on desktop and mobile devices. The responsive design adapts to any screen size for use on computers, tablets, and phones.

Yes! Use the CSV import feature to bulk-upload student, staff, and parent data. The system validates data and helps resolve any conflicts during import. Contact support for help with large migrations.

Chinuch App requires an internet connection for most features to ensure data is always synchronized. However, some features like viewing cached data may work temporarily offline.

Users can reset passwords via email link. Administrators can also manually reset user access and send new invitation links. Two-factor authentication is available for enhanced security.

We maintain 99.9% uptime with redundant cloud infrastructure, automatic failover, and continuous monitoring. Regular backups ensure data can be recovered if needed.